Terms of Service

These Terms govern access to and use of Parlyo. By creating an account or using the service, you agree to these Terms. These Terms should be reviewed by qualified legal counsel before broad commercial launch.

1. The service

Parlyo provides software for uploading audio or video, generating transcriptions, summaries, outlines, newsletters, social content, study materials, exports, and searchable knowledge.

2. Accounts and organizations

You are responsible for keeping your login credentials secure and for all activity under your account. Organizations are responsible for managing their members, roles, permissions, uploaded content, and internal use of the service.

3. Customer content

You retain ownership of content you upload and outputs generated from that content, subject to these Terms and any applicable third-party rights. You grant Parlyo the rights needed to host, process, transmit, analyze, and display customer content solely to provide the service.

4. Your responsibilities

• Only upload content you have the right to process.
• Do not upload unlawful, harmful, infringing, or malicious content.
• Inform speakers, contributors, employees, volunteers, or participants where required by law.
• Review AI outputs before publishing or relying on them.
• Use the service in compliance with applicable laws and organization policies.

5. AI output

AI-generated content may be incomplete, inaccurate, or unsuitable for a specific context. Parlyo is a productivity tool and does not replace theological, academic, legal, financial, medical, or professional judgment.

When you explicitly consent to OpenAI processing, uploaded audio, video or extracted audio and related metadata are sent to OpenAI for transcription; transcripts, text pasted by you or extracted from documents, and related metadata are sent to OpenAI for analysis and the generation features you request. Questions and search queries, relevant transcript excerpts, summaries, outlines, source excerpts, and previously generated content may also be sent when needed for semantic search, answers, outlines, ebooks, analysis, or other generation you request. Your separate rights attestation confirms that you have the rights, notices, and permissions required for the content, including content involving speakers, participants, or other third parties. Withdrawing consent blocks new OpenAI processing until you consent again, but does not reverse processing already completed or a request already in progress.

6. Plans and billing

Parlyo offers a renewable Free plan with limited quotas and paid plans. Paid subscriptions are processed by the payment provider used at purchase: Stripe on the web, the Apple App Store on iOS, and Google Play when Android billing is offered. The price, currency, renewal period, and applicable terms shown by that provider when you confirm the purchase govern the transaction. Paid subscriptions renew automatically until cancelled through the same provider. Cancellation stops future renewals but normally leaves access available through the paid period. Prices, limits, and features may change over time. Refunds are handled under the payment provider's rules and applicable law.

7. Acceptable use

You must not:

• Attempt to bypass quotas, billing, authentication, or access controls.
• Access another organization’s data without authorization.
• Reverse engineer, scrape, overload, or disrupt the service.
• Use the service to create or distribute illegal, harmful, or abusive material.
• Upload malware or attempt to compromise the platform.

8. Suspension and termination

We may suspend or terminate access if we reasonably believe there is a breach of these Terms, a security risk, unpaid fees, unlawful activity, or harm to the service or other users.

9. Privacy and data processing

Personal data is handled according to our Privacy Policy. For customer workspace content processed on behalf of an organization, our Data Processing Addendum may apply.

10. Service availability

We aim to provide a reliable service, but we do not guarantee uninterrupted availability. Maintenance, third-party outages, abuse prevention, or technical incidents may affect access.

11. Limitation of liability

To the maximum extent permitted by law, Parlyo is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill arising from use of the service.

12. Contact

Questions about these Terms can be sent to contact@parlyo.app.